Communication-Related Interpretation Letters - The Department of Justice responds to citizen requests for interpretation of the ADA. At this link you will find a selection of those interpretation letters specifically related to communication issues.
Communication Settlements and Consent Agreements - The ADA is continuously interpreted through court settlements and decisions. At this link you will find a selection of those settlement agreements and letters of finding specifically related to communication issues.
Title II State and Local Government - Communications Requirements
Consumers' Guide to Telecommunications Relay Service - This document provides a consumer guide to the Telecommunications Relay Service (TRS), which enables standard voice telephone users to talk to people who have difficulty hearing or speaking on the telephone.
Speech
to Speech Services - This
document provides a list of toll free phone numbers to access
the service called Speech-To-Speech (STS) in your state. STS
is a form of Relay Services that provides Communications Assistants
(CAs) for people with speech disabilities who have difficulty
being understood on the phone.